Refund policy
Refund and Returns Policy
Last Updated: July 29, 2026
Thank you for shopping at cddroyne.shop. We strive to ensure every customer is satisfied with their purchase.
Return Eligibility
Returns are accepted within 30 days of the delivery date.
To be eligible for a return:
- The product must be unused and in its original condition.
- Original packaging and accessories must be included.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items are not eligible for return:
- Products that have been used or damaged after delivery
- Clearance or final sale items
- Products excluded for hygiene, health, or safety reasons
Return Process
To request a return, please contact us:
Email: contact@cddroyne.shop
Please include:
- Order number
- Customer name
- Reason for the return
- Photos if the item is damaged, defective, or incorrect
Please wait for return authorization before shipping any items back.
Refunds
Once your returned item has been received and inspected, we will notify you of the approval or denial of your refund.
Approved refunds will be processed to your original payment method. Processing times may vary depending on your payment provider.
Return Shipping Costs
Customers are responsible for return shipping costs unless the returned item was defective, damaged, or shipped incorrectly.